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3303
LatestTicket
CreatedAt
4/15/2021 8:45:13 AM
UpdatedAt
4/15/2021 8:49:16 AM
Subject
HIGH WATER CONSUMPTION
Description
CONSUMER QUERYING BEING BILLED 280KL FOR A PERIOD OF 3 MONTHS IN JULY 2020. KINDLY INVESTIGATE AND RESOLVE.
Priority
Disposition
4
ConversationType
3
Parent
Account
2840
OpenedBy
AssignedTo
14
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1457
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-04-15T08:41:12.600Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-04-15T08:44:32.081Z"}]
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UpdatedBy
Category
1
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67
CreatedBy1
UpdatedBy1
ResolvedAt
4/15/2021 8:49:16 AM
Thread
ResolvedBy
14
WasCreatedByCustomer
HasIvrcall
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14