Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

3288

LatestTicket

CreatedAt

4/14/2021 12:10:13 PM

UpdatedAt

11/2/2021 9:47:28 AM

Subject

high water consumption

Description

consumer is querying the high water consumption. kindly investigate and resolve.

Priority

Disposition

27

ConversationType

3

Parent

Account

2829

OpenedBy

AssignedTo

14

Region

2

Department

23

QueryType

77

SubQueryType

67

Escalation

EscalationCron

History

[{"op":"R","uid":"14","un":"asandag","dt":"2021-04-14T12:06:13.613Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-30T10:19:27.227Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T09:47:29.320Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

13

ResolvedAt

11/2/2021 9:47:28 AM

Thread

ResolvedBy

14

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

13