Details
Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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290
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LatestTicket
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CreatedAt
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7/24/2020 9:50:35 AM
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UpdatedAt
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6/29/2022 12:55:37 PM
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Subject
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Plumbers letter submitted
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Description
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consumer to re-submit the Plumbers letter.<div><br></div><div>JOURNAL DONE</div><br/><b>Journal Number</b>: [997430 ]<br/><b>Journal Amount</b>: [84600.15]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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412
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OpenedBy
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5
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AssignedTo
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132
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"14","un":"asandag","dt":"2021-10-23T10:26:34.161Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-13T10:13:05.588Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-20T10:10:15.555Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-20T10:48:08.051Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-05-16T07:40:02.669Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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4
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ResolvedAt
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6/29/2022 12:55:31 PM
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Thread
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ResolvedBy
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2
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WasCreatedByCustomer
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HasIvrcall
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Creator
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5
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Updator
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2