Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3273
LatestTicket
CreatedAt
4/14/2021 8:46:34 AM
UpdatedAt
4/12/2022 9:47:18 AM
Subject
WATER QUERY - 6 MONTH POLICY
Description
High water consumption(6 month policy) being queried. Kindly investigate and resolve.<div><br></div><div><br></div><br/><b>Journal Number</b>: [709334]
Priority
Disposition
24
ConversationType
3
Parent
Account
2816
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
77
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-04-14T08:42:35.274Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-30T11:09:24.557Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T09:42:35.762Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
13
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
13