Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

3261

LatestTicket

CreatedAt

4/14/2021 6:46:46 AM

UpdatedAt

3/28/2022 7:08:29 AM

Subject

6 months policy journal done

Description

6 months policy journal done<br/><b>Journal Number</b>: [250586]

Priority

Disposition

27

ConversationType

3

Parent

Account

2807

OpenedBy

AssignedTo

6

Region

2

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"6","un":"lusandad","dt":"2021-04-14T06:46:48.371Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T09:35:17.702Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-03T07:33:29.725Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

11

ResolvedAt

3/28/2022 7:08:29 AM

Thread

ResolvedBy

6

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

11