Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3254
LatestTicket
CreatedAt
4/13/2021 9:37:26 AM
UpdatedAt
11/2/2021 9:34:49 AM
Subject
High Water Consumption
Description
Consumer querying high water consumption of 60kl on 10/06/2020. Kindly investigate and resolve.<div><br></div><div>-W/W REPORT SUGGEST REPAIRED LEAK ON BCM SIDE. CUSTOMER TO ADVISE IF LEAK WAS REAPIRED ON THEIR SIDE AND LOG NEW QUERY.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2803
OpenedBy
AssignedTo
14
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1436
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-04-13T09:33:27.861Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-30T07:14:35.572Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-30T07:16:15.681Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T09:34:50.228Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
13
ResolvedAt
11/2/2021 9:34:49 AM
Thread
ResolvedBy
14
WasCreatedByCustomer
HasIvrcall
Creator
Updator
13