Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 3252
LatestTicket
CreatedAt: 4/13/2021 9:18:09 AM
UpdatedAt: 7/21/2021 12:10:05 PM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2801
OpenedBy
AssignedTo: 13
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"173","un":"olgad","dt":"2021-04-13T09:18:12.250Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T12:40:26.276Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:10:16.426Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 12:10:05 PM
Thread
ResolvedBy: 13
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14