Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
3248
LatestTicket
CreatedAt
4/13/2021 8:22:32 AM
UpdatedAt
4/8/2023 11:55:57 AM
Subject
Six months policy
Description
Please assess account for six months policy for period 2019/12-2021/02<div>6 month policy processed</div><br><b>Journal Number</b>: 755916<br/><b>Journal Amount</b>: [-R5,255.13]
Priority
Disposition
27
ConversationType
3
Parent
Account
2797
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-13T08:22:34.478Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T09:26:59.139Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-20T11:20:42.838Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
10
ResolvedAt
4/8/2023 11:55:51 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
3