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3245
LatestTicket
CreatedAt
4/13/2021 7:52:20 AM
UpdatedAt
3/15/2022 1:58:44 PM
Subject
LOG QUERY
Description
<table border="0" cellpadding="0" cellspacing="0" width="864" style="border-collapse: collapse;width:648pt"><tbody><tr height="20" style="height:15.0pt"> <td height="20" class="xl65" width="864" style="height:15.0pt;width:648pt">&nbsp;no readings from Oct 21 -&nbsp; Jan 22 but charged an interim of R5061.98 everymonth.&nbsp; kindly investigate</td></tr></tbody></table>&nbsp;
Priority
Disposition
4
ConversationType
3
Parent
Account
2795
OpenedBy
AssignedTo
26
Region
2
Department
23
QueryType
77
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-04-13T07:52:22.586Z"},{"op":"R","uid":"26","un":"nobulalim","dt":"2021-04-13T07:52:26.448Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-29T12:02:40.622Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T09:19:37.895Z"},{"op":"R","uid":"39","un":"tembekas","dt":"2022-03-15T13:27:00.659Z"},{"op":"R","uid":"39","un":"tembekas","dt":"2022-03-15T13:51:47.344Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
39
ResolvedAt
3/15/2022 1:58:44 PM
Thread
ResolvedBy
26
WasCreatedByCustomer
HasIvrcall
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Updator
39