Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
3238
LatestTicket
CreatedAt
4/12/2021 1:09:00 PM
UpdatedAt
3/28/2022 7:08:29 AM
Subject
Leak letter
Description
Plumber's report submitted by consumer and filed.<div><br></div><div>leak credit passed on account for period 2018/02-2020/09</div><br/><b>Journal Number</b>: [156921]<br/><b>Journal Amount</b>: [159050.28]
Priority
Disposition
27
ConversationType
3
Parent
Account
2789
OpenedBy
AssignedTo
6
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-12T13:05:00.546Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T09:12:05.021Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-28T07:21:59.233Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-12-02T10:17:29.631Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-12-03T11:12:35.338Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
2
ResolvedAt
3/28/2022 7:08:29 AM
Thread
ResolvedBy
6
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
2