Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
3233
-
LatestTicket
-
-
CreatedAt
-
4/12/2021 12:48:45 PM
-
UpdatedAt
-
11/2/2021 9:08:59 AM
-
Subject
-
water query
-
Description
-
WRITE OFF DONE 2021/06
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
2785
-
OpenedBy
-
-
AssignedTo
-
14
-
Region
-
2
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
67
-
Escalation
-
-
EscalationCron
-
1605
-
History
-
[{"op":"R","uid":"14","un":"asandag","dt":"2021-04-12T12:44:49.861Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-04-28T08:19:27.773Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-30T07:17:00.300Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T09:09:00.320Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
113
-
CreatedBy1
-
-
UpdatedBy1
-
17
-
ResolvedAt
-
11/2/2021 9:08:59 AM
-
Thread
-
-
ResolvedBy
-
14
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
17