Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3233
LatestTicket
CreatedAt
4/12/2021 12:48:45 PM
UpdatedAt
11/2/2021 9:08:59 AM
Subject
water query
Description
WRITE OFF DONE 2021/06
Priority
Disposition
27
ConversationType
3
Parent
Account
2785
OpenedBy
AssignedTo
14
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1605
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-04-12T12:44:49.861Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-04-28T08:19:27.773Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-30T07:17:00.300Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T09:09:00.320Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
113
CreatedBy1
UpdatedBy1
17
ResolvedAt
11/2/2021 9:08:59 AM
Thread
ResolvedBy
14
WasCreatedByCustomer
HasIvrcall
Creator
Updator
17