Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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3206
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LatestTicket
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CreatedAt
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4/12/2021 9:45:00 AM
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UpdatedAt
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5/16/2023 9:31:40 AM
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Subject
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Leak credit
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Description
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Kindly assess a leak for this account, for an invoice dated 21/07/2019 <br/><b>Journal Number</b>: [506166]<br/><b>Journal Amount</b>: [12237,21]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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2762
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OpenedBy
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AssignedTo
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17
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-12T09:45:02.645Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-04T13:08:33.578Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-04T13:09:11.051Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T08:52:10.858Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-04T09:03:47.565Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-02-02T07:55:36.257Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-03T06:54:15.339Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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11
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ResolvedAt
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5/16/2023 9:31:34 AM
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Thread
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ResolvedBy
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8
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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8