Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3201
LatestTicket
CreatedAt
4/12/2021 9:34:30 AM
UpdatedAt
8/11/2021 10:43:19 AM
Subject
Leak letter
Description
Affidavit submitted by consumer and filed.<div>journal no. 514189 processed and authorized. Query resolved.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2757
OpenedBy
AssignedTo
75
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-12T09:30:29.757Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-11T10:42:41.455Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
8/11/2021 10:43:19 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2