Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

3165

LatestTicket

CreatedAt

4/9/2021 10:09:13 AM

UpdatedAt

9/8/2021 10:50:08 AM

Subject

Leak letter

Description

Affidavit provided by consumer and filed.<div><br></div><div>WRITE OFF PAID THE DEBIT</div>

Priority

Disposition

27

ConversationType

3

Parent

Account

2727

OpenedBy

AssignedTo

75

Region

4

Department

23

QueryType

1

SubQueryType

96

Escalation

EscalationCron

History

[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-09T10:05:31.396Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-05-07T10:20:25.047Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-09-08T10:47:35.037Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

ResolvedAt

9/8/2021 10:50:08 AM

Thread

ResolvedBy

173

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

4