Details

Conversation

EscalationLevel

0

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

279

LatestTicket

CreatedAt

7/22/2020 9:39:45 AM

UpdatedAt

3/28/2022 7:23:36 AM

Subject

6 MONTHS POLICY

Description

<br/><b>Journal Number</b>: [933501]

Priority

Disposition

27

ConversationType

3

Parent

Account

401

OpenedBy

13

AssignedTo

13

Region

2

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T10:11:46.886Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-13T08:35:26.529Z"},{"op":"R","uid":"889","un":"rethabilel","dt":"2022-02-23T07:33:38.353Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

17

ResolvedAt

3/28/2022 7:23:36 AM

Thread

ResolvedBy

13

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

13

Updator

17