Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
3157
LatestTicket
CreatedAt
4/9/2021 8:36:07 AM
UpdatedAt
11/10/2021 8:17:37 AM
Subject
Six months policy
Description
Please assess account for six months policy for period 2018/10-2019/12<div><br></div><div>Consumer does not qualify for 6 months as an adjustment was already done prior to this date.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2721
OpenedBy
AssignedTo
75
Region
3
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-09T08:32:13.438Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-30T07:14:00.244Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-02T07:46:48.815Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-11-10T08:15:13.939Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
17
ResolvedAt
11/10/2021 8:17:37 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
17