Details

Conversation

EscalationLevel

0

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

277

LatestTicket

CreatedAt

7/22/2020 9:32:16 AM

UpdatedAt

3/28/2022 7:23:36 AM

Subject

100% journal done

Description

<br/><b>Journal Number</b>: [933516]

Priority

Disposition

24

ConversationType

3

Parent

Account

399

OpenedBy

13

AssignedTo

Region

2

Department

23

QueryType

1

SubQueryType

49

Escalation

EscalationCron

History

[{"op":"R","uid":"14","un":"asandag","dt":"2021-10-24T07:04:18.314Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-24T07:08:00.538Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-24T07:09:33.245Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

14

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

13

Updator

14