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3131
LatestTicket
CreatedAt
4/8/2021 10:48:39 AM
UpdatedAt
3/28/2022 7:08:29 AM
Subject
WATER QUERY
Description
WATER QUERY<div>six months policy applied.</div><br/><b>Journal Number</b>: [709361]
Priority
Disposition
24
ConversationType
3
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Account
2706
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4
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23
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1
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67
Escalation
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1389
History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-04-08T10:48:41.661Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-31T07:12:58.620Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-31T09:07:34.460Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T10:58:49.229Z"}]
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1
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101
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12
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HasIvrcall
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12