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3116
LatestTicket
CreatedAt
4/8/2021 8:50:26 AM
UpdatedAt
10/31/2021 10:51:50 AM
Subject
High water consumption
Description
<p class="MsoNormal">High water consumption queried in July statement.<o:p></o:p></p>
Priority
Disposition
30
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3
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Account
2700
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2
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23
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1
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67
Escalation
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1381
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-08T08:46:31.099Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-31T10:12:26.582Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T10:25:30.779Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T10:50:50.837Z"}]
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1
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101
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14
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HasIvrcall
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14