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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
3108
LatestTicket
CreatedAt
4/8/2021 8:23:18 AM
UpdatedAt
10/14/2021 9:51:21 AM
Subject
Six months policy
Description
Please assess account for six months policy for period 2017/12-2020/06<div><br></div><div>adjustment done</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2692
OpenedBy
AssignedTo
75
Region
3
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-08T08:19:23.740Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-14T09:47:18.489Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-14T09:47:50.747Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
6
ResolvedAt
10/14/2021 9:51:21 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
Creator
Updator
6