Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
3036
LatestTicket
CreatedAt
4/7/2021 9:22:46 AM
UpdatedAt
3/28/2022 6:35:04 AM
Subject
Six months policy
Description
Please assess account for six months policy for period 2019/08-2020/10<div>6 month policy processed for the 201908/202010</div><br/><b>Journal Number</b>: [127906]<br/><b>Journal Amount</b>: [-R19,207.75]
Priority
Disposition
27
ConversationType
3
Parent
Account
2640
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-07T09:22:48.109Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T08:47:37.747Z"},{"op":"R","uid":"10","un":"mellozanef","dt":"2021-11-18T09:43:24.751Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-11-20T12:55:06.565Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
3
ResolvedAt
3/28/2022 6:35:04 AM
Thread
ResolvedBy
5
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
3