Details

Conversation


EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
267
LatestTicket
CreatedAt
7/20/2020 1:10:28 PM
UpdatedAt
10/30/2021 10:58:43 AM
Subject
six months policy
Description
<br><b>&nbsp;</b><table border="0" cellpadding="0" cellspacing="0" width="668" style="border-collapse: collapse;width:501pt"><tbody><tr height="31" style="mso-height-source:userset;height:23.45pt"> <td height="31" class="xl65" width="668" style="height:23.45pt;width:501pt">Query is being voided as no details of query were logged. Query was logged only as "Log Query" with no category or sub category selected. New query to be logged with full information of query.</td></tr></tbody></table>
Priority
Disposition
4
ConversationType
3
Parent
Account
385
OpenedBy
12
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-07T08:01:38.011Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-24T06:43:19.855Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-30T10:58:05.696Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
14
ResolvedAt
10/30/2021 10:58:43 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
12
Updator
14