Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
3029
LatestTicket
CreatedAt
4/7/2021 8:15:17 AM
UpdatedAt
10/31/2021 8:42:24 AM
Subject
6 Months Policy
Description
Kindly assess a six months Policy for the period 201909-202007<div>debited amount was less than the credited interim there for six months policy cannot be applied.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2631
OpenedBy
AssignedTo
74
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-07T08:11:23.934Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-30T07:04:10.694Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T08:42:24.358Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
12
ResolvedAt
10/31/2021 8:42:24 AM
Thread
ResolvedBy
172
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
12