Details
Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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265
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LatestTicket
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CreatedAt
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7/20/2020 1:09:00 PM
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UpdatedAt
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10/23/2021 12:43:43 PM
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Subject
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six months policy EL
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Description
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<br><b>SIX MONTHS POLICY EL </b><br/><b>Journal Number</b>: [826751]
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Priority
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Disposition
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24
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ConversationType
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3
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Parent
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Account
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383
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OpenedBy
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12
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AssignedTo
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Region
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2
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Department
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23
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QueryType
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2
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SubQueryType
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101
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-07T09:26:02.153Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-02T09:11:18.428Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-02T09:33:23.383Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-08-07T08:21:48.358Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-23T12:40:20.894Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-23T12:42:46.467Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-23T12:43:39.203Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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14
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ResolvedAt
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Thread
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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12
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Updator
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14