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LatestCall
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Campaign
IsOpen
Customer
2980
LatestTicket
CreatedAt
4/1/2021 9:10:27 AM
UpdatedAt
10/31/2021 7:32:10 AM
Subject
Six months policy
Description
Please assess account for six months policy for period 2017/11-2020/08<div>interims more than actual charge</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2594
OpenedBy
AssignedTo
75
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-01T09:10:42.903Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-30T08:05:10.039Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T07:32:10.993Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
6
ResolvedAt
10/31/2021 7:32:10 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
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6