Details

EscalationLevel: 0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 262
LatestTicket
CreatedAt: 7/20/2020 1:05:54 PM
UpdatedAt: 11/30/2022 11:18:49 AM
Subject: SIX MONTHS POLICY
Description: <br/><b>Journal Number</b>: [906296]
Priority
Disposition: 30
ConversationType: 3
Parent
Account: 380
OpenedBy: 12
AssignedTo: 12
Region: 2
Department: 23
QueryType: 1
SubQueryType
Escalation
EscalationCron
History: [{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-13T09:15:05.472Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-13T09:15:33.490Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-23T12:32:05.451Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-23T12:34:34.786Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-13T07:48:39.527Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 12
ResolvedAt
Thread: 140477
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator: 12
Updator: 201