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LatestCall
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IsOpen
Customer
2968
LatestTicket
CreatedAt
4/1/2021 7:39:16 AM
UpdatedAt
5/19/2022 7:51:12 AM
Subject
High Water Consumption
Description
Consumer querying high water consumption on her account,kindly investigate and resolve.<div>According to front desk, it is unable to locate the meter, maybe its inside property or covered by pavement.<br><div><br></div></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2585
OpenedBy
AssignedTo
16
Region
2
Department
23
QueryType
77
SubQueryType
67
Escalation
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History
[{"op":"R","uid":"16","un":"cumilem","dt":"2021-04-01T07:39:32.516Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-30T08:56:39.807Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T07:21:07.953Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
6
ResolvedAt
5/19/2022 7:51:12 AM
Thread
ResolvedBy
16
WasCreatedByCustomer
HasIvrcall
Creator
Updator
6