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LatestCall
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Campaign
IsOpen
Customer
2966
LatestTicket
CreatedAt
4/1/2021 7:32:12 AM
UpdatedAt
10/31/2021 7:20:35 AM
Subject
Six months policy
Description
Please assess account for six months policy for period 2019/02-2020/02<div>interims reversed were more than the actual charge.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2584
OpenedBy
AssignedTo
75
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-01T07:32:28.451Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-30T08:01:29.329Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T07:20:36.032Z"}]
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UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
6
ResolvedAt
10/31/2021 7:20:35 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
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6