Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
2190
LatestTicket
CreatedAt
4/1/2021 7:14:04 AM
UpdatedAt
2/18/2023 8:23:31 AM
Subject
Six months
Description
Please assess account for six months for period 2020/01-2020/11<div><br></div><div>SIX MONTHS POLICY ADJUSTED</div><br><b>Journal Number</b>: [051381]<div>QRC Response :DATE 18/02/2023</div><div>Debt written off 06/2021<br><div><br></div></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1994
OpenedBy
AssignedTo
15
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-01T07:14:31.568Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-31T07:16:29.848Z"},{"op":"R","uid":"15","un":"chumab","dt":"2022-02-27T08:27:48.552Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
15
ResolvedAt
2/18/2023 8:23:31 AM
Thread
124719
ResolvedBy
12
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
12