Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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2957
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LatestTicket
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CreatedAt
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3/31/2021 1:20:55 PM
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UpdatedAt
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3/28/2022 6:35:04 AM
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Subject
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high water consumption month of July 2020
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Description
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water query,six months pol applied<div>6 MONTHS POLICY JOURNAL DONE </div><br><b>Journal Number</b>: [096072]. Journal processed and approved. Query resolved.
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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2575
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OpenedBy
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AssignedTo
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5
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Region
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2
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Department
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23
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QueryType
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77
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SubQueryType
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"14","un":"asandag","dt":"2021-03-31T13:21:18.734Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-29T09:41:54.885Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-30T09:22:56.749Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T10:58:39.268Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T10:59:35.163Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-04T08:57:01.417Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-12-02T12:30:15.259Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-12-05T07:25:35.092Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-12-05T07:26:46.105Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T07:20:30.619Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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214
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ResolvedAt
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3/28/2022 6:35:04 AM
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Thread
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ResolvedBy
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5
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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214