Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
2954
-
LatestTicket
-
-
CreatedAt
-
3/31/2021 1:12:19 PM
-
UpdatedAt
-
3/28/2022 6:35:04 AM
-
Subject
-
water
-
Description
-
leak credit water <br><b>Journal Number</b>: [071404]<div><br></div><div><b>RESPONSE QRC</b>: Leak CR ,Journal {709325} Authorized.</div>
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
2572
-
OpenedBy
-
-
AssignedTo
-
5
-
Region
-
2
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
96
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-03-31T13:08:31.038Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-17T11:42:31.737Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T10:57:37.788Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T10:58:15.251Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T12:47:59.117Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
96
-
CreatedBy1
-
-
UpdatedBy1
-
230
-
ResolvedAt
-
3/28/2022 6:35:04 AM
-
Thread
-
-
ResolvedBy
-
5
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
230