Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2949
LatestTicket
CreatedAt: 3/31/2021 12:25:37 PM
UpdatedAt: 4/1/2022 1:20:30 PM
Subject: Leak Credit
Description: Kindly assess a leak credit for this account.
Priority
Disposition: 30
ConversationType: 3
Parent
Account
OpenedBy
AssignedTo
Region: 2
Department: 23
QueryType: 1
SubQueryType: 96
Escalation
EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-31T12:22:03.405Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T10:54:10.790Z"},{"op":"R","uid":"56","un":"entlet","dt":"2022-04-01T13:20:29.978Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1: 18
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 18