Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

2940

LatestTicket

CreatedAt

3/31/2021 11:18:26 AM

UpdatedAt

3/28/2022 7:10:22 AM

Subject

SIX MONTHS POLICY

Description

JOURNAL DONE<br/><b>Journal Number</b>: [undefined]<br/><b>Journal Amount</b>: [2890.95]

Priority

Disposition

27

ConversationType

3

Parent

Account

2561

OpenedBy

AssignedTo

11

Region

4

Department

23

QueryType

1

SubQueryType

67

Escalation

EscalationCron

1300

History

[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-03-31T11:18:56.866Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-05-26T13:46:09.879Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-05-26T13:46:27.112Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

67

CreatedBy1

UpdatedBy1

ResolvedAt

3/28/2022 7:10:22 AM

Thread

ResolvedBy

11

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

12