Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2889
LatestTicket
CreatedAt: 3/30/2021 12:32:22 PM
UpdatedAt: 11/20/2022 7:41:05 AM
Subject: Leak Credit
Description: Kindly assess a leak credit for geyser repairs that were done on the 7 August 2020 <div><br></div><div>QRC RESPONSE: Query closed due to no response on requested information.</div><div>Waterworks inspected the meter in 2021 and 2022 and reported the meter in order.</div><div>Consumer may log a new query and uploaded the required documentation</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2524
OpenedBy
AssignedTo: 17
Region: 3
Department: 23
QueryType: 1
SubQueryType: 96
Escalation
EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-30T12:32:41.017Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T09:49:59.156Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T09:50:22.480Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1: 18
ResolvedAt: 11/20/2022 7:41:04 AM
Thread: 137951
ResolvedBy: 3
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 3