Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2885
LatestTicket
CreatedAt
3/30/2021 10:42:29 AM
UpdatedAt
11/14/2021 12:01:46 PM
Subject
Leak Credit
Description
Kindly assess a leak credit that was fixed on 01/08/2021
Priority
Disposition
27
ConversationType
3
Parent
Account
2521
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-30T10:42:47.642Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T09:47:04.292Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T09:47:27.461Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T09:47:52.587Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-14T12:00:38.119Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
4
ResolvedAt
11/14/2021 12:01:46 PM
Thread
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
Creator
Updator
4