Details
Conversation
-
EscalationLevel
-
0
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
252
-
LatestTicket
-
-
CreatedAt
-
7/19/2020 10:55:09 AM
-
UpdatedAt
-
10/14/2021 10:11:14 AM
-
Subject
-
termination
-
Description
-
Late termination processed 201707-202006, journal awaiting authorization.<br/><b>Journal Number</b>: [908026]
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
370
-
OpenedBy
-
8
-
AssignedTo
-
8
-
Region
-
2
-
Department
-
23
-
QueryType
-
6
-
SubQueryType
-
59
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T08:54:52.836Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-07T08:55:24.979Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-10T09:13:16.143Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-08-10T11:54:13.141Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-14T10:08:33.668Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
6
-
Subcategory
-
59
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
10/14/2021 10:11:14 AM
-
Thread
-
-
ResolvedBy
-
8
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
8
-
Updator
-
6