Details

EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer: 2850
LatestTicket
CreatedAt: 3/29/2021 12:21:26 PM
UpdatedAt: 5/27/2021 4:24:21 AM
Subject: water
Description: <span style="background-color: rgb(255, 255, 255);">old water meter closed.</span>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2490
OpenedBy
AssignedTo: 12
Region: 2
Department: 23
QueryType: 1
SubQueryType: 45
Escalation
EscalationCron
History: [{"op":"R","uid":"12","un":"thembesas","dt":"2021-03-29T12:21:30.677Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 45
CreatedBy1
UpdatedBy1
ResolvedAt: 5/27/2021 4:24:21 AM
Thread
ResolvedBy: 12
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 12