Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
2847
LatestTicket
CreatedAt
3/29/2021 12:13:29 PM
UpdatedAt
9/28/2022 12:24:47 PM
Subject
Leak Credit
Description
Kindly assess a leakage that was fixed in 2020/11 <div><br></div><div>Leak credit passed on account</div><br/><b>Journal Number</b>: [560283]<br/><b>Journal Amount</b>: [3674,38]
Priority
Disposition
25
ConversationType
3
Parent
Account
2487
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-29T12:13:31.515Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T09:20:35.372Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T09:20:57.439Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-14T11:33:20.561Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
18
ResolvedAt
9/28/2022 12:24:46 PM
Thread
ResolvedBy
8
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
8