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0
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IsOpen
Customer
250
LatestTicket
CreatedAt
7/19/2020 10:52:06 AM
UpdatedAt
11/5/2021 6:30:24 AM
Subject
Description
6 months policy processed for period 201702- journal awaiting authorization.<br/><b>Journal Number</b>: [908287]
Priority
Disposition
24
ConversationType
3
Parent
Account
368
OpenedBy
8
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
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History
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1
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95
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UpdatedBy1
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ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
8
Updator
230