Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
2814
LatestTicket
CreatedAt
3/29/2021 8:16:50 AM
UpdatedAt
11/14/2021 11:29:25 AM
Subject
Leak Credit
Description
Kindly assess a leak that was reported in June 2020
Priority
Disposition
27
ConversationType
3
Parent
Account
2469
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-29T08:17:10.111Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T09:05:04.026Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T09:07:24.123Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T09:08:07.440Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-14T11:28:03.731Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
4
ResolvedAt
11/14/2021 11:29:25 AM
Thread
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
Creator
Updator
4