Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 2801
LatestTicket
CreatedAt: 3/29/2021 7:23:35 AM
UpdatedAt: 10/16/2022 8:59:22 AM
Subject: Leak credit
Description: Kindly assess a leak credit for a leak that was fixed on the 17th July 2020<div><br></div><div>PLUMBERS LETTER MUST BE SUBMITTED </div><div>Journal processed and approved. Query resolved.</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 2461
OpenedBy
AssignedTo: 74
Region: 2
Department: 23
QueryType: 1
SubQueryType: 96
Escalation
EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-29T07:23:56.419Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T08:39:48.815Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T08:40:28.347Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-14T11:36:18.875Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-18T07:45:41.665Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-18T08:23:27.014Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1: 214
ResolvedAt: 2/18/2022 8:23:26 AM
Thread
ResolvedBy: 172
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 13