Details
Conversation
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EscalationLevel
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0
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LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
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247
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LatestTicket
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-
CreatedAt
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7/19/2020 10:47:08 AM
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UpdatedAt
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11/13/2021 7:45:14 AM
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Subject
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SIX MONTHS POLICY
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Description
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All un read period were less than six months.
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Priority
-
-
Disposition
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27
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ConversationType
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3
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Parent
-
-
Account
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365
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OpenedBy
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8
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AssignedTo
-
8
-
Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
-
95
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Escalation
-
-
EscalationCron
-
-
History
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[{"op":"R","uid":"14","un":"asandag","dt":"2021-10-24T10:27:10.953Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-13T07:39:39.953Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
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1
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Subcategory
-
101
-
CreatedBy1
-
-
UpdatedBy1
-
12
-
ResolvedAt
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11/13/2021 7:45:14 AM
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Thread
-
-
ResolvedBy
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8
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
8
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Updator
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12