Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
2789
LatestTicket
CreatedAt
3/26/2021 12:39:50 PM
UpdatedAt
8/7/2021 6:32:56 AM
Subject
Six months
Description
Please assess account for six months policy 2019/06-2020/08<div><br></div><div>resolution write off cleared debt. account up to date no adjustment due</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2454
OpenedBy
AssignedTo
75
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-26T12:36:00.769Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-07T06:34:22.938Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
95
CreatedBy1
UpdatedBy1
ResolvedAt
8/7/2021 6:32:56 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
6