Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
2785
LatestTicket
CreatedAt
3/26/2021 11:39:14 AM
UpdatedAt
4/12/2022 9:39:10 AM
Subject
Leak Credit
Description
water leak credit applied.<br/><b>Journal Number</b>: [051386]
Priority
Disposition
30
ConversationType
3
Parent
Account
2450
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
201
ResolvedAt
Thread
119791
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
201