Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
2783
LatestTicket
CreatedAt
3/26/2021 11:06:40 AM
UpdatedAt
8/7/2021 9:16:41 AM
Subject
Six months
Description
Please assess for six months policy for two periods (2018/10-2019/09 & 2019/10-2020/07)<div><br></div><div>account written off, no adjustment due</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
2448
OpenedBy
AssignedTo
75
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-26T11:02:52.981Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-07T09:14:05.292Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-07T09:17:27.050Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
95
CreatedBy1
UpdatedBy1
ResolvedAt
8/7/2021 9:16:41 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
6