Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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2760
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LatestTicket
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CreatedAt
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3/26/2021 9:59:27 AM
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UpdatedAt
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5/29/2022 10:26:33 AM
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Subject
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Leak letter
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Description
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Affidavit provided by consumer dated 18/01/19<div>leak credit adjustment done for 201810-201902 AV 3kl</div><br/><b>Journal Number</b>: [156899]<br/><b>Journal Amount</b>: [-R3,508.22]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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2436
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OpenedBy
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AssignedTo
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12
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Region
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3
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-03-26T09:55:39.770Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T08:21:39.516Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T08:22:26.078Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-14T08:24:18.542Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-27T08:08:02.591Z"},{"op":"R","uid":"232","un":"philiswan","dt":"2022-03-23T13:45:14.980Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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6
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ResolvedAt
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5/29/2022 10:26:29 AM
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Thread
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ResolvedBy
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3
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3