Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
2766
-
LatestTicket
-
-
CreatedAt
-
3/26/2021 9:45:26 AM
-
UpdatedAt
-
11/21/2021 8:25:58 AM
-
Subject
-
6 Months Policy
-
Description
-
Kindly assess a Leak that was discovered on the 8th July 2020. Repairs were completed on the 3rd September 2020.<div>Credit is due </div>
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
2434
-
OpenedBy
-
-
AssignedTo
-
74
-
Region
-
2
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
95
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-26T09:45:49.891Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-03-26T09:59:02.683Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T08:19:17.361Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T08:20:17.239Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-10-24T08:21:24.712Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-14T08:21:06.381Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-14T11:29:38.103Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-11-21T08:24:40.982Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
101
-
CreatedBy1
-
-
UpdatedBy1
-
4
-
ResolvedAt
-
11/21/2021 8:25:58 AM
-
Thread
-
119772
-
ResolvedBy
-
172
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
4