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CreatedAt
3/26/2021 9:02:12 AM
UpdatedAt
7/2/2022 1:04:59 PM
Subject
Leak letter
Description
Affidavit provided by consumer dated 10/08/2020<div><br></div><div>NEED PLUMBERS LETTER</div><div><br></div><div>Affidavit does not refer to leak repairs (copy uploaded as reference).</div><div>Aug 2020 reflects high usage affected with punitive tariffs, but account settled in full. Account status is indigent and received write off in June 2022. Acc up to date and query closed</div>
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27
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2431
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75
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23
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96
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1
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96
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4
ResolvedAt
7/2/2022 1:04:59 PM
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