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2746
LatestTicket
CreatedAt
3/26/2021 8:56:32 AM
UpdatedAt
2/24/2022 11:08:12 AM
Subject
Overcharge - six months policy
Description
Overcharge - six months policy<div>Journal Number:826760<br><div><b>Response from QRC:</b></div><div>Journal Authorized</div></div><div>Query Resolved</div>
Priority
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27
ConversationType
3
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Account
2427
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AssignedTo
22
Region
2
Department
23
QueryType
77
SubQueryType
101
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History
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CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
2/24/2022 11:08:12 AM
Thread
ResolvedBy
22
WasCreatedByCustomer
HasIvrcall
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Updator
230