Details

Conversation

EscalationLevel

0

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

243

LatestTicket

CreatedAt

7/19/2020 10:39:50 AM

UpdatedAt

2/22/2023 9:47:17 AM

Subject

SIX MONTHS POLICY

Description

6 Months Policy Journal Processed , Journal awaiting authorisation<br><b>Journal Number</b>: [BJ71826753]<div><br></div><div>QRC Responce: queried period benefited from indigent subsidy write offs</div><div>Query resolved</div>

Priority

Disposition

27

ConversationType

3

Parent

Account

361

OpenedBy

8

AssignedTo

15

Region

2

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"15","un":"chumab","dt":"2021-08-10T10:03:30.740Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-10T10:04:46.806Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-10T10:04:53.869Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-10T10:20:14.260Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-10T10:20:41.356Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-10T10:20:44.366Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-10T10:23:55.749Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-10T10:23:59.319Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-10T11:52:09.651Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-23T09:53:54.262Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-23T09:54:53.998Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

14

ResolvedAt

2/22/2023 9:47:16 AM

Thread

143035

ResolvedBy

13

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

8

Updator

13